Shipping policy
How we pack, ship and deliver your Flipzon order, anywhere in India.
Last updated: October 2026Where we deliver
We deliver to most pin codes across India through trusted courier partners. If your pin code is not serviceable, we will let you know on WhatsApp before dispatch and offer a full refund for prepaid orders.
Order processing
Orders are checked, packed and handed to the courier within 1 to 2 working days. Orders placed on Sundays or public holidays are processed on the next working day.
Delivery time
Delivery time starts after your order is dispatched.
| Location | Estimated delivery |
|---|---|
| Hisar city | Same-day store pickup or 1 working day |
| Haryana, Delhi NCR, Punjab, Rajasthan | 2 to 4 working days |
| Rest of India | 4 to 7 working days |
| Remote areas and North-East | 7 to 10 working days |
These are estimates. Weather, festivals, strikes or courier delays can sometimes add a day or two.
Shipping charges
- Orders above ₹999 ship free anywhere we deliver.
- For orders below ₹999, a small delivery fee is shown at checkout before you pay.
- There are no hidden charges at the door for prepaid orders.
Cash on delivery (COD)
COD is available on most pin codes. Please keep the exact amount ready. If COD orders are refused at the door repeatedly, we may turn off COD for that phone number or address.
Store pickup in Hisar
Live in Hisar? Message us on WhatsApp after placing your order and pick it up from our store the same day. Please bring your order number. Visit details are on our contact page.
Tracking your order
Once your order ships, we send the tracking link on WhatsApp or SMS. You can also see your order status anytime in My account → Orders.
Changing your address
You can change the delivery address before the order is dispatched by messaging us on WhatsApp with your order number. Once it has shipped, the address cannot be changed.
Damaged or tampered parcel
Please do not accept a parcel that looks opened or damaged. Record a clear unboxing video when you open your parcel and report any issue on WhatsApp within 48 hours of delivery so we can help you quickly.
For returns, cancellations and refunds, please read our refund and cancellation policy.